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Privacy Policy

ToolTime NZ Privacy Policy

Tooltime has created this privacy statement in order to demonstrate our firm commitment to privacy. This document discloses our information gathering and usage practices. For additional information about Tooltime, please review our  Terms and Conditions.

Use of your information
Tooltime does not sell or rent your personal information to third parties.

Tooltime collects personal information about you through your use of the Services and the Website, including your registration details and information relating to your use of the Website and the content you access.

Tooltime may use this personal information to help us provide the Services to you, to verify your identity, to enforce or apply our terms and conditions, to protect the rights, property, or safety of Tooltime, our users, or others, for internal research purposes, for promoting and marketing other Tooltime products and Services to you, and for any other use that you authorise.

We release account and other personal information only when we believe release is appropriate for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities); to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Tooltime, our users, or others. Government agencies with statutory roles enabling them to request data from us includes but is not restricted to Police, IRD and the Ministry Of Economic Development. Members can contact Tooltime to ask whether such information has been provided.

Email
It is the policy of Tooltime to send our customers email throughout the sale process and other email they elect to receive, in addition to customary business communications (payment confirmations, etc.). Further, it is our policy to immediately remove any customer from any mailing list upon the member's request. In addition, Tooltime will send newsletters and other communications to members. Newsletters will contain clear and obvious instructions for how the member can remove himself or herself from that mailing list.

We do use email as a means of receiving feedback from our Customers, and we encourage you to email us with your questions or comments.

Emailing tools
Tooltime provides facilities throughout the site to refer a friend to Tooltime or to send references to a specific listing to a friend. You may not use the "Email this listing to a friend" service or other email forwarding services that we offer to send spam or otherwise send content that would violate our privacy policy or Terms and Conditions. We do not permanently store, sell, or rent these email messages or the email addresses.

Membership registration
Our site's registration form requires you to provide us contact information and may also require demographic information. We may use your contact information from the registration form to send you information about our company and promotional material from some of our affiliated partners. Your contact information is also used to contact you when necessary.

Updating your personal information
Tooltime provides you with ways in which you can update your personal information, including changing your email address, password, phone number, etc. Tooltime will store previous email addresses against your profile to ensure compliance with our Terms and Conditions - specifically the use of one account per member.

Delivery address details
Tooltime enables you to save one or more of your delivery addresses which we will store against your profile. When you buy an item you have the option of selecting a delivery address which we will then send your purchases to. We will never disclose your address without your permission.

Control of your password
You are responsible for all actions taken with your user name, email address and password. Therefore we do not recommend that you disclose your Tooltime password to any third parties. If you choose to share your user name, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting Tooltime, especially if you access Tooltime from a shared computer.

Credit and debit card security
We work diligently to protect the security of your personal information.
We do not collect credit or debit card details during the purchase process.

Through our 3^rd party partners like Paypal your details are kept secure.

Please view the privacy policies of our 3^rd party partners prior to using their services.

Cookies and local storage
Tooltime uses various technologies, including cookies and local storage, to collect and store information about you when you visit Tooltime.

Cookies and local storage allow us to store information (including your personal information) in a file on the device you use to access Tooltime. We use cookies and local storage to deliver information and fresh content specific to your interests and to improve the experience of using Tooltime. Cookies and local storage are widely used.

Tooltime uses "session" cookies to temporarily store information to help you use Tooltime. This information is used to deliver the right content to you as you use Tooltime and avoids unnecessarily asking you to log in. Session cookies expire immediately when you close your browser or are deleted after 30 minutes of no activity on Tooltime.

Tooltime also uses "persistent" cookies and local storage to personalize the user experience, to help protect our members and to provide us with research information (such as how often members visit Tooltime each month). Persistent cookies allow us to track users on Tooltime and helps us identify users abusing the Tooltime service. A persistent auto-login cookie is also stored when you select the "remember me" option when logging in. The auto-login cookie is removed if you log out.

Tooltime also participates in Google's Ad Words pay-per-click advertising program. Ad Words advertisements appear on Google's search result pages and on the Google Display Network. Tooltime ads may also appear on other websites in the Google Display Network. Google uses cookies to target ads to you, including to measure the number of Google users that click on certain advertisements and visit certain Tooltime pages, or who complete certain actions on Tooltime (like adding an item to a Wishlist).

Google provides this data to Tooltime without identifying users. View Google's privacy policy.

Advertising and third party links
Some Tooltime advertisers may request information directly from users, or link to sites that do so. Tooltime has no control over its advertisers' privacy policies, and encourages users to review such policies prior to submitting any personal information to them.

Tooltime may contain non-advertising links to a variety of third party sites to enhance the member experience. Tooltime has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.

In some cases, third party advertisers may also use cookies in certain advertisements that appear on the website for advertising purposes. For example, Tooltime participates in Google AdSense advertising, and as part of this, Google may use cookies in order to reduce the number of times you see the same ad.

Tooltime may use Google's DoubleClick services to deliver display advertisements intended to be relevant to your interests, based on the information you have provided to us through the use of any of our Services. We do not provide your personal information to Google.

Customer service phone conversations may be recorded for internal training and quality assurance purposes. This helps us ensure the information we provide customers is consistent and accurate. Phone records will be stored securely and will generally be retained for up to six months.

Membership removal
If you wish to have your registration removed from our directory for any reason, you may send us an email requesting this.

Updates to our information practices
From time to time, we make changes to our information practices or alter the functionality of our website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at Tooltime.

If you have any questions about our privacy policies or any other matter, please Contact us

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