Terms & Conditions and Privacy statement

Terms and Conditions for the Use of Online Ordering and Payment Services for www.tooltime.nz

Applicability of These Terms

These Terms and Conditions apply to the use of the Aahfoundit website, trading as ToolTimeNZ, including www.tooltime.nz and each of its sub-domains (the “Website”). The term “Website” also includes any other websites owned or operated by Aahfoundit that link to these Terms.

We may update or amend these Terms and Conditions at any time by publishing revised terms on the Website.

Please read these Terms carefully before using the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not accept these Terms, you must not use the Website.

In these Terms:

“You” and “your” mean the person accessing or using the Website.
“We”, “us”, and “our” mean Aahfoundit Solutions Limited, trading as ToolTimeNZ, including its related companies, successors, and assigns.

Additional terms may apply to specific products, services, or online tools available through the Website (“Products”). Where additional terms apply, those terms must be read together with these Terms. In the event of inconsistency, the product-specific terms will prevail.

Intellectual Property Rights

Unless otherwise stated, we own all copyright, trademarks, and other intellectual property rights in the Website and its contents.

You must not reproduce, distribute, modify, publish, or otherwise use any material from the Website without our prior written consent.

Where third-party content appears on the Website, permission to use that material must be obtained directly from the relevant owner.

Access to the Website

The Website and all content are provided on an “as is” and “as available” basis.

We reserve the right to modify, suspend, withdraw, or update the Website or any part of it at any time without notice.

While we endeavour to ensure information on the Website is accurate and current, we do not guarantee that all content is complete, accurate, reliable, or suitable for your intended purpose. You should obtain independent advice before relying on any information provided on the Website.

Hyperlinks

The Website may contain links to third-party websites for convenience only.

We do not control or endorse external websites and accept no responsibility for their content, availability, or security.

You may create a hyperlink to our Website from another website you own provided that the link:

Does not imply endorsement, sponsorship, or association with ToolTimeNZ or Aahfoundit Solutions Limited
Does not use our business name, branding, or logos without written permission

You are responsible for any consequences arising from links created to our Website and agree to indemnify us against any resulting claims, losses, or damages.

Your Use of the Website

Certain areas of the Website may require account registration.

If you are issued a username or password, you are responsible for maintaining the confidentiality and security of that information.

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with their use of the Website.

You must not:

Damage, interfere with, or disrupt the Website or its systems
Introduce viruses, malware, or harmful code
Upload or transmit unlawful, defamatory, misleading, or infringing material

If you upload or submit content to the Website, you grant us a non-exclusive right to use, reproduce, distribute, and display that content for business and operational purposes.

We reserve the right to suspend or terminate access to the Website where we reasonably believe these Terms have been breached.

Liability

To the maximum extent permitted by law, we exclude liability for any loss, damage, cost, or expense arising from:

Use of or inability to use the Website
Reliance on information contained on the Website
Access to third-party websites linked from the Website

Nothing in these Terms limits or excludes any rights or remedies available under the Consumer Guarantees Act 1993 where Products are purchased for personal, domestic, or household use.

Ordering Products

Products may be offered for sale on the Website from time to time.

Information on the Website does not constitute an offer outside New Zealand unless expressly stated.

Our online ordering system allows customers to purchase Products from www.tooltime.nz.

While we make reasonable efforts to ensure that product descriptions, specifications, images, and pricing are accurate, errors may occur. We reserve the right to correct errors, update information, refuse orders, or cancel orders affected by inaccuracies.

Prices and product availability may change without notice.

Customers are responsible for selecting the appropriate freight option during checkout. For oversized, heavy, or unusual items, customers should contact us for a freight quotation before ordering.

Business Purchases

Where Products are acquired for business purposes, you agree that the provisions of the Consumer Guarantees Act 1993 do not apply to the extent permitted by New Zealand law.

Ownership and Risk

Ownership of Products remains with us until full payment has been received and cleared.

Risk of loss or damage passes to you upon delivery to the delivery address provided with your order.

Delivery

We deliver throughout New Zealand using NZ-based courier and freight services.

Delivery charges are the responsibility of the customer unless otherwise stated.

Estimated delivery times are typically between 2–10 working days depending on product availability, supplier stock levels, and delivery location.

Delivery timeframes are estimates only and may be affected by factors outside our control.

Returns and Refunds

If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

Returned goods must:

Be authorised by our customer service team prior to return
Be returned within 14 days of approval
Be unused and in original condition and packaging

At our discretion, we may provide:

A replacement product, or
A refund of the purchase price

Shipping charges and third-party transaction fees may not be refundable unless required by law.

Nothing in this policy limits your rights under the Consumer Guarantees Act 1993.

Security

Information transmitted over the internet cannot be guaranteed to be completely secure. However, we implement reasonable physical, electronic, and managerial safeguards to help protect customer information.

You are responsible for ensuring that your own systems and devices are adequately protected against viruses, malware, and unauthorised access.

Privacy

We may collect personal information when:

You place an order
You create an account
You contact us through the Website
You submit applications, enquiries, or other information

Personal information is used for order processing, customer service, administration, and improving our services.

We comply with the Privacy Act 2020 and will not disclose personal information except where permitted or required by law.

The Website may use cookies and analytics tools to monitor visitor activity and improve website performance.

You may disable cookies through your browser settings, although some Website functions may not operate correctly.

Governing Law

These Terms and Conditions are governed by the laws of New Zealand.

By using the Website, you agree to submit to the non-exclusive jurisdiction of the courts of New Zealand.

International Orders

Where Products are shipped internationally, customers are responsible for complying with all import requirements, customs regulations, and documentation obligations applicable in the destination country.

The customer or receiver is responsible for any import duties, taxes, customs fees, or regulatory charges imposed by the destination country.

If such charges are unpaid and goods cannot be delivered or are returned, the customer may be responsible for any associated return freight, storage, or administration costs.

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